Rabbit Communications: Services

Needs Assessments


Strategic & Business Plans


Grant
Funding


Broadband Design & Deployment


Broadband
Adoption

Public Safety Communications

Customer
Experience

Operations
Management

Needs Assessments

What are the broadband telecommunications needs of your community?

  • Broadband assessments

  • Focus groups

  • Group facilitation

  • On site surveys

  • GAP Analysis

Strategic & Business Plans

Creating a roadmap for broadband enhancements.

  • Broadband planning

  • Conceptual broadband designs

  • Capital requirements

  • Financial forecasts & proformas

  • Operational funding and requirements

  • Sustainability

Grant Funding

There is currently an unprecedented level of government funding available for broadband. Effectively tapping into that funding is the challenge.

  • Grant writing

  • Grant reporting and compliance

  • Grant implementation 

  • Procurement

  • Grants and funding submissions include…

Broadband Design
& Deployment

We can help you take your broadband plans from concept to customer connections.

  • Fiber optic design

  • Wireless design

  • Procurement & contracting 

  • Tower site development

  • Project management

  • Construction oversight

  • Staffing & recruitment

  • Branding/marketing/sales

Broadband Adoption

Once you have improved broadband connectivity, how do you ensure that it’s used effectively.

  • Training

  • Presentations

  • Workshops

  • Outreach

Public Safety Communications

It makes good sense to leverage the benefits of broadband with public safety communications.

  • Grant funding

  • Propagation studies

  • Site acquisition/tower site development

  • Wireless carrier negotiations

  • Interoperability

Customer Experience

Effective back-office systems operate seamlessly to provide the best possible customer experience.

  • Contact Center operation

  • BSS/OSS systems

  • Integrated billing systems

  • CRM (Customer Relations Management)

Operations Management

Having a solid technical foundation ensures reliable & robust broadband services.

  • Installations/trouble tickets

  • Best practices

  • Outside Plant records

  • Outage reporting and management

  • NOC (Network Operations Center)

  • Provisioning

  • Project management